"You can’t build a reputation on what you are going to do." In times of crisis or challenging operational periods, teams and individuals...

"Don't take things personally; what others say and do is a reflection of their own reality, not yours." In a team environment, it's...

"The art of communication is the language of leadership."  Clear communication and making sure everyone understood the same thing is the...

"Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all...